CoreLogic SafeRent Privacy Values & Practices

We are committed to and maintain the following Privacy Values and Practices

We are committed to and maintain the following Privacy Values and Practices regarding the information we collect, maintain, disclose, and disseminate about consumers.

CoreLogic SafeRent Privacy Values

Fairness

CoreLogic SafeRent constantly considers consumers' expectations about their privacy in our business practices. Using the Fair Credit Reporting Act (FCRA) as our guide, we constantly strive to maintain a balance between serving our clients, maintaining privacy, and ensuring accuracy of information.

Public Record

CoreLogic SafeRent believes that an open public record is of significant value to society, enhances consumer choice, and ultimately creates consumer opportunity. We support an open public record and recognize its importance to the economy, to society, and to the safety of the general public.

Use

We believe that we should behave responsibly when we use information about a consumer. CoreLogic SafeRent's process of collecting, disseminating and disclosing information is designed to comply with all applicable federal, state, and local statutory requirements, governing the use of consumer data, including those found in the FCRA. Furthermore, any consumer information that is distributed to our clients is done with a commitment, under the terms and conditions of the CoreLogic SafeRent Screening Service Agreement, that each client will handle all consumer information provided to them in an appropriate, secure, and confidential manner.

Accuracy

CoreLogic SafeRent takes reasonable steps to help ensure the accuracy of the data we collect, use and disseminate. Where possible, we take reasonable steps to investigate claims of inaccurate or incomplete data we collect, use, and disseminate, and if appropriate, correct inaccurate information that we maintain using the FCRA as our guide. In cases where we receive inquiries about information we do not maintain and manage, we take reasonable steps to refer the consumer to the source of the data which they believe to be erroneous.

Education

CoreLogic SafeRent endeavors to educate employees, clients, and others in the multifamily housing industry about the importance of consumer privacy. It is our goal to ensure consumers are informed as to how CoreLogic SafeRent, and our clients, use the consumer information we maintain, manage and disseminate. We also encourage all parties, with whom we conduct business, to collect and use information in a responsible manner. We are open with consumers about the various types of information we maintain and will also discuss with a consumer the source of that information.

Confidentiality and Security

We strive to ensure utilization of appropriate facilities and systems to protect against unauthorized access to or corruption of the data we collect, maintain and disseminate. We use various identity verification methods to determine the accurate identity of a consumer making a request. We employ security procedures for handling consumer information as well as maintaining physical security and limiting access to our facilities in order to safeguard information we collect, maintain, and disseminate.

CoreLogic SafeRent Privacy Practices

Applicability

CoreLogic SafeRent is committed to safeguarding consumer information. As a consumer using this site you may provide CoreLogic SafeRent with certain contact information such as, your name, phone number(s), address, or email address. We understand that you may be concerned about the information you provide and have a right to know how we utilize this information. We generally use consumer inquiry information for the purpose of expediting our response to your request.

Types of Information

The types of information we may collect include, but are not limited to:

  • Information we receive from you either verbally or in writing
  • Information you disclose on a form
  • Any communication in writing, by telephone or by e-mail
  • Any previous consumer dispute or request you may have initiated
  • Information we receive from a consumer reporting agency
  • Information we receive from public records
  • Information provided by a law enforcement agency or government entity
  • Information provided by a previous landlord or property manager

Use of Information

Our Consumer Relations Department may request information from you in an effort to resolve your question or concern with information maintained in your consumer file and only does so for legitimate business purposes. We do not release your information to any party other than to a client making an inquiry with your approval as permitted by laws set forth under the Fair Credit Reporting Act (FCRA). We may use any information received from a consumer to update the accuracy of the information we maintain. CoreLogic SafeRent holds its clients to standards established by the FCRA and other applicable laws. We reinforce our standards through screening agreements we have in place with our clients that state our products and services are only intended for permissible purposes established under the FCRA. If we believe that a client is using CoreLogic SafeRent's information in a manner that does not comply with applicable laws or agreements we will pursue corrective action. We periodically review the use of information by our clients to ensure appropriateness of use of information we provide.

Security

We constantly strive to ensure appropriate utilization of facilities, systems and procedures to protect against unauthorized access to or corruption of the data we collect, maintain and disseminate. We restrict access to nonpublic personal information about consumers to only authorized personnel and/or clients which have permissible purpose to access such information. We use reasonable, necessary identity verification protocols to properly identify a consumer making a request. We employ security procedures for handling consumer information as well as maintaining physical security of our facilities in order to safeguard information we collect, maintain, and disseminate. As stated we use various means to verfiy the identity of an individual making a request or inquiry. Consumer Relations uses the information you provide to us, in conjunction with the information we have collected, for the purpose of resolving your consumer relations issue or concern. We may also use the information you provide to update the accuracy of information we maintain.

Special Message for Connecticut Residents Regarding the Confidentiality of Social Security Numbers.

Connecticut's legislature passed Public Act 08-167 requiring that consumer reporting agencies, like CoreLogic SafeRent, Inc., display to Connecticut residents how CoreLogic SafeRent, Inc. protects the confidentiality of social security numbers; prohibits the unlawful disclosure of social security numbers; and, limits access to social security numbers. CoreLogic SafeRent, Inc. takes the same protective measures described above with regard to other nonpublic personal information when handling a social security number and, generally, also does the following in addition: CoreLogic SafeRent, Inc. does not release the full social security number in reports produced from its own databases, even when a consumer has requested a copy of his/her own report. A description of our basic security for nonpublic personal information is described above and applies to the social security number.

Questions about CoreLogic SafeRent Privacy Values and Practices

What information is collected and tracked from the use of this website/webpage?

We may use information provided by a consumer for the purpose of expediting our response to your request and updating the accuracy of information in your consumer file. Once we confirm a consumer's identity, we may then incorporate correspondence, forms, and requests with the consumer's dispute/reinvestigation file. The majority of information used or tracked originating from this consumer website is information you provide to us. Consumer information we provide to our clients is primarily obtained from housing and criminal public court records as well as the major national credit bureaus such as: Experian, TransUnion and Equifax. Our objective is to provide our clients with timely accurate consumer information so that they may make an informed business decision based on their own criteria.

Do we share information with third parties?

Our process of collecting and disclosing information is designed to comply with applicable federal, state, and local statutory requirements, governing the use of consumer data, including those found in the FCRA. Any personal information can be used by our Consumer Relations Department when addressing or reinvestigating a consumer-initiated issue or concern. There are several scenarios in which we may provide information in your consumer file to a third party:

  1. Upon your authorization, we supply our clients (potential employers or property managers/agents) with a consumer report. Information about consumers is distributed to our clients with a commitment from each client that the information will be handled in a secure and confidential manner. We may provide information about consumers to business entities such as:
    1. Rental Housing Providers to which a consumer has authorized permission to request a report.
    2. Potential employers with whom a consumer has granted permission to conduct a background check.
    3. State and federal government entities as permitted by applicable laws.
  2. Third parties may be authorized to receive information when handling a consumer request or dispute when a consumer signs the Third Party Disclosure portion of the Consumer Disclosure Request Form.
  3. For permissible purpose under the FCRA and other applicable laws, we may provide information in your consumer file to our clients and/or law enforcement and government agencies.

We do not use consumer information without prior authorization for marketing purposes nor do we sell the information to organizations or agencies to use the information for marketing or solicitation.

How can I review my CoreLogic SafeRent consumer file or dispute information CoreLogic SafeRent maintains or provides?

As a consumer, you have the right to obtain a copy of your consumer file maintained by CoreLogic SafeRent. You may initiate a request to obtain a copy of such information by contacting the CoreLogic SafeRent Consumer Relations Department. If you believe any information in your consumer file is inaccurate, incomplete or has been obtained without permissible purpose, you have the right to dispute the information under the guidelines set forth by the FCRA and/or other applicable laws. We are open with consumers about the types of information we maintain and will also discuss the source of information upon receiving the proper identity verification documents. CoreLogic SafeRent is always mindful of the urgency that accompanies a consumer initiated request. In handling such requests we maintain standards of professionalism and expediency ensuring timelines in line with those outlined by the FCRA.

How can I contact CoreLogic SafeRent's Consumer Relations Department?

24-hour Automated Consumer Line: 1-888-333-2413
Email: consumerrelations@registrynet.com
Mail: CoreLogic SafeRent
c/o: Consumer Relations Department
7300 Westmore Rd.
Suite 3
Rockville, MD 20850-5223

Where else can I find consumer information?

Federal Trade Commission - www.ftc.gov

Direct Marketing Association - www.the-dma.org

Consumer Data Industry Association - www.cdiaonline.org

Coalition for Sensible Public Records Access - www.cspra.org

Experian - www.experian.com/consumer/credit_education.html

Equifax - https://www.econsumer.equifax.com

TransUnion - www.transunion.com/corporate/personal/personal.page

California Office of Privacy Protection - www.privacy.ca.gov

CoreLogic SafeRent POLICY CHANGES TO PRIVACY VALUES AND PRACTICES

CORELOGIC SAFERENT RESERVES THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ANY TIME. THEREFORE, WE ENCOURAGE YOU TO REVIEW THIS PRIVACY POLICY FROM TIME TO TIME TO REVIEW ANY CHANGES. CORELOGIC SAFERENT ADHERES TO THE FAIR CREDIT REPORTING ACT 15 U.S.C. 1681U (SECTIONS 601 TO 625 OF THE FCRA). CORELOGIC SAFERENT WILL USE AND DISCLOSE ANY PERSONALLY IDENTIFIABLE INFORMATION THAT A MEMBER OR AFFILIATE FURNISHES TO IT ABOUT CONSUMERS ONLY AS PERMITTED BY THE FCRA AND, WHERE APPLICABLE THE GRAMM-LEACH-BLILEY ACT. 15 U.S.C. § 6801 ET SEQ.THIS SITE IS REVIEWED PERIODICALLY AND IS PROMPTLY UPDATED WHEN CHANGES TO FEDERAL OR STATE LAWS IMPACT CORELOGIC SAFERENT PRIVACY VALUES AND/OR PRACTICES. PLEASE CONTACT THE VICE PRESIDENT OF LEGAL AFFAIRS SHOULD YOU HAVE ANY QUESTIONS REGARDING CORELOGIC SAFERENT'S APPROACH TO OUR PRIVACY VALUES OR PRACTICES AND/OR ANY CONTENT ON OUR CONSUMER RELATIONS WEBSITE. THE EFFECTIVE DATE OF THE PRIVACY VALUES AND PRACTICES POLICY IS: AUGUST 4, 2005.